At Surf Story Shop, we understand that when you’ve found your perfect board or gear, you want it fast – like catching that perfect wave before the tide changes. That’s why we’ve crafted a delivery service that’s as smooth as glassy morning surf.
Our Shipping Promise
Whether you’re a landlocked dreamer in Colorado or a coastal adventurer chasing waves worldwide (except some Asian and remote areas), we’ll get your surf stoke to you with care and efficiency.
Choose Your Ride: Shipping Options
Standard Shipping: The Quick Swell
Cost: $12.95
Carrier: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Perfect when you need your gear for an upcoming surf trip or can’t wait to hit the waves with your new board.
Free Shipping: The Mellow Cruise
Cost: Free on orders over $50
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Great for when you’re stocking up on multiple items or planning ahead for the next surf season.
The Delivery Journey
- Order Processing (1-2 days): Our surf-obsessed team carefully prepares your gear with the same attention we’d give our own boards.
- Dispatch Notification: You’ll receive tracking information the moment your order hits the road (or rather, the waves).
- In Transit: Your surf story begins its journey to you, whether it’s a performance shortboard or that perfect piece of wave-inspired wall art.
- Delivery: Our trusted carriers will bring your package safely to your door, ready for your next adventure.
Changed Your Mind? No Worries!
We offer a 15-day return policy from the date of delivery. Just make sure the items are in original condition, and we’ll help you with the return process. Because in surfing as in shopping, sometimes you need to paddle out and try again.
Payment Options to Suit Every Surfer
We accept all major payment methods to make your checkout as smooth as a well-waxed deck:
- Visa
- MasterCard
- JCB
- PayPal